Badges
Stackable labels for threads — set manually, by an agent, or by a rule.
- UrgentsystemTriaged urgentread-only
- Needs replysystemAwaiting your replyread-only
- RepliedsystemYou answered lastread-only
- Hot leadsystemHigh-potential leadread-only
- Follow upsystemNeeds a follow-upread-only
Rules
Auto-apply a badge when a synced thread matches your criteria.
No rules yet. A rule auto-applies a badge when a synced thread matches your criteria (sender, subject, direction, or triage category).